Disclosure Information

The advice and flexibility you need now, delivering support when it's needed.

Registered Financial Advice Provider

IronOak Financial Services Ltd (IronOak) is a registered Financial Advice Provider (FSP704391) and as of 6th September 2022 holds a full Class 2 licence under which a number of Financial Advisers are currently authorised to operate. Existing Financial Advisers are Daniel Smithwood (FSP245265), Daniel Wu (FSP774959), Mathew Harrison (FSP464206) and Richard Bright (FSP382886).

IronOak Financial Services Ltd is licenced by the Financial Markets Authority (FMA) to provide financial advice services. IronOak predominantly provides personal and business risk insurance advice along with generalised KiwiSaver advice, assistance with ACC structuring for the self-employed and domestic insurance advice & options.

IronOak Providers

IronOak has agreements in place with the following providers: Accuro, AIA, AMP, Asteron, Cigna, Fidelity, Partners Life, nib, Southern Cross, Generate, Booster, NZ Funds and Blanket.

IronOak receives a commission from these providers based on new business being taken out by clients. IronOak may also receive a referral fee or commission share for recommending clients to an external provider such as a Mortgage Adviser or a Commercial Insurance broker. All commissions & fees are disclosed to clients before a new policy is put in force or loan drawdown.

Fees

IronOak does not charge a fee for any of its services and is required by law to only operate in the clients' best interests. Consistency of advice (via the accepted 6-step process), ongoing training, attainment of the NZ Certificate in Financial Services (Level 5), adherence to the Code of Professional Conduct and regular audits of client files ensure that clients' needs are placed first.

Complaints

IronOak has an internal complaints process (email admin@ironoak.co.nz for a copy) and is a participant of the Insurance & Financial Services Ombudsman Scheme. The IFSO provides an external, independent and free (to clients) Dispute Resolution service.

As a Financial Advice Provider, all Financial Advisers operating under IronOak's licence must:

‍‍Meet accepted standards of competence, knowledge and skill
Give priority to the client’s interests
Exercise care, diligence and skill at all times
Meet the standards of ethical behaviour and conduct set out in the Code of Professional Conduct for Financial Advice Services.
Hold or attain by March 14th 2023 the NZ Certificate in Financial Services (Level 5)

Business Insurance.

Put a plan in place.

With the right business insurance, you’ll have a contingency plan to protect your business should you, a shareholder or key person be affected by illness, injury or death. Ensure you have a protection plan that is customised to address the areas of risk that impact you and your business.

Learn more

Personal Insurance.

Protect what you value most.

Your good health and your ability to earn an income are your two most important assets. If you suffered an illness, injury, disability or even passed away, how would your financial future, or that of your loved ones, be affected? Personal insurance helps protect you and your family should the unexpected happen, by giving financial flexibility at a difficult time.

Learn more